The following explanations serve to clearly delineate services, responsibilities, and technical terms in connection with the use of our administrative platform for aesthetic centers.
1. Scope of the PlatformThe software is intended exclusively for operators of beauty clinics, dermatology practices, and wellness centers in Austria. It supports internal organization and does not replace individual medical advice or treatment.
2. Electronic Patient RecordsThe digital record is used for the structured documentation of treatment courses, anamnesis data, and photo documentation. It is designed as a tool for the practice team and does not replace the physician's documentation obligation.
3. Appointment Scheduling & UtilizationThe automated scheduling functions calculate suggestions based on stored treatment times. The final appointment allocation always rests with the center's staff.
4. Inventory Management & ProductsThe stock management records cosmetic products and consumables with batch and expiry data. It facilitates inventory checks but does not replace legally required product documentation.
5. Data Analysis & ReportsThe generated key figures on utilization, service quality, and profitability serve internal management purposes. They do not constitute binding business management advice.
6. Liability & CurrencyWe assume no liability for the completeness of the generated notices. Responsibility for the correct use of the software and compliance with professional regulations lies with the respective operator.
Answers on onboarding, data protection, and everyday practice – concise and without legal jargon.
The basic setup, including master data, user accounts, and appointment templates, is typically completed within two to three working days. Depending on the scope of existing data (e.g., migration from legacy software), we plan an additional one to two days for the transfer. Your team is trained directly in the practice to ensure workflows run smoothly from day one.
From our experience, most centers start with appointment scheduling and the digital patient record. Treatment documentation with photo documentation and skin analysis is the next step, as it noticeably enhances service quality. Inventory management for cosmetic products becomes worthwhile once you manage more than a few shelves of care products – it prevents shortages and reduces waste.
The platform is hosted in Austrian data centers and configured in compliance with GDPR requirements. Access is encrypted, and each user only has the permissions needed for their work. You decide who can view which documents – from medical history to treatment documentation. On request, we create a customized permission concept for your practice.
Yes, appointment scheduling can be flexibly configured: treatment types, buffer times, resources such as treatment rooms or equipment, and your clinic's opening hours are all set individually. Automatic reminders via email or SMS significantly reduce no-shows. Coordination across multiple locations is also possible if you operate several practices.
You record your cosmetic products with batch numbers and expiration dates. The system flags minimum stock levels and automatically suggests reorders. This keeps you on top of high-quality care products and consumables without anything expiring or tying up unnecessary capital. The link to the patient record also shows which products were used in which treatments.
Yes, we offer interfaces to common billing systems for private services and to ERP software. The integration is individually planned to ensure invoicing and product usage align seamlessly. Contact us about the systems you already use – we will check compatibility and plan the integration together with you.
The platform combines administration, documentation, and analysis in one workspace – tailored to the workflows of aesthetic clinics, dermatology practices, and wellness centers.
Treatment rooms, equipment, and staff are automatically taken into account when booking. Buffer times can be set for each treatment type, so delays don't ripple through the entire day.
Less downtime, predictable utilizationMedical history, treatment protocols, and photo documentation are stored in one place. The record maps the entire journey – from initial consultation to aftercare – and is transparent for the whole team.
Complete documentation without paperProducts used, device parameters, and follow-up checks are recorded in a structured way. Recurring treatments can be saved as templates, so documentation doesn't slow down daily operations.
Traceable progress for every patientBatch numbers, expiry dates, and minimum stock levels are monitored. Automatic reorder suggestions prevent shortages of popular skincare lines while reducing excess inventory.
Controlled stock, less tied-up capitalUtilization, service quality, and financial KPIs are calculated from existing data. The dashboards show at a glance which treatments are in demand and where processes can be improved.
Decisions based on real numbersPhysicians, medical staff, and administration get appropriate views of the data. Documentation and appointment booking remain separate where practice organization requires it.
Clear responsibilities within the team